APP Webinar: "Merchant Risk Ratings"
The November installment of the APP Monthly Education Webinar Series
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Event Details
Assessing merchant performance remains a complicated process. Payment reversals are different for different industries, merchant sizes, and even geographic locations. Data is now available to understand payment reversals in their many forms at the merchant level and to plan for them in the onboarding process. This session will outline the data available on disputes, chargebacks, "friendly fraud", returns, and other forms of reversal, and it will provide a methodology for risk rating merchants at the point of application and annually via a review process in a standardized way using data and analytics.
Bill Phelan
Founder
Trust2Connect
Intended Audience:
- Risk Teams
- Product Development Professionals
- Disputes & Chargebacks Teams
Things Attendees Will Learn:
1. Data on payment reversals is available
2. Analytics to assess merchants versus industry and segments are available.
3. Creating assessments improves operational efficiency.
4. Business leaders can use benchmarks to set annual and strategic plans.
This webinar will be eligible for one (1) ETA CPP credit.