Video Playback: APP Edu Webinar: "Convenience Fee or Surcharge – What’s the Difference?"

There is widespread confusion within the industry from merchants, consumers, legislators and even payment professionals about the requirements and best use cases for these different types of transaction fees. The speakers will examine the differences between Surcharges and Convenience Fees from the perspective of Card Brand Rules, state statutes and practical business considerations to provide a better understanding of how and when to use each type of fee. They’ll also review some structural options that make compliant delivery easier.

What are the takeaways for the audience?
• Understanding of the detailed differences between the fee types
• Ability to determine which type is most appropriate for a given merchant situation
• Enough information to support offering these options without excessive fear of the risk.

Fran Fisher
Head of Compliance 
Payscout

Theresa Kananen
Partner
Arnall Golden Gregory PLLC