Monthly Board APPdate - April 2024

Board Involvement: 
Task Force 

RACI:

Responsible: Board
Accountable: Education 
Consult: Marketing, Finance 
Inform: Communications 

Major Roadblock: 
Lack of available volunteers. 

Current Status: 
The project launched at March on-site Board meeting. Tim and Allegra met with Brian in April and received a walkthrough of the program - course creation, marketing, market, etc. Allegra is gathering information. 

Board Involvement: 
Task Force 

RACI:

Responsible: Finance, Board, Governance 
Accountable: Finance
Consult: Marketing, Finance 
Inform: All Communications 

Major Roadblock:
Delays in feedback.

Current Status: 
Short-term pricing needs were met. Draft is still pending. 

Board Involvement:
Board Insight

RACI:

Responsible: Membership
Accountable: Membership
Consult: Marketing, 
Inform: Finance, Engagement

Major Roadblock:
Low number of volunteers. 
Main volunteer left the industry.

Current Status: 
Project is moving forward in late March. Adrienne is reforming her team and task structure and is finalizing a plan to create a multi-factored approach. 
There has been a question of who to target in the past. They are taking the approach to go after any potential member who would fall under the APP mission. Target lists are being updated in Asana with companies from Visa and Mastercard lists and DigitalTransaction's marketplace. 

Board Involvement:
Board Oversight

RACI:

Responsible: Governance
Accountable: Each committee, Board
Consult: Individual committee 
Inform: Board

Major Roadblock:
Prioritization of needs

Current Status: 
Met with three committees so far. 
Membership - changes are being deployed (see below)
Finance - next steps pending
Engagement - next steps pending with new Chair stepping who recently stepped into that role.

The committee has finished section 2 and will request a Board vote in April. They are working on section 4 ("Legal and Conduct") are next. 

Board Involvement:
Task Force 

RACI:

Responsible: Governance, Board 
Accountable: Membership 
Consult: Finance
Inform: Engagement, Communications 

Major Roadblock: None

Current Status: 
The project launched at March on-site Board meeting. This is currently in the Data stage with Aliki gathering information and reviewing. 

Board Involvement:
Board Insight

RACI:

Responsible: Events
Accountable: Events, Finance
Consult: Membership
Inform: Board

Major Roadblock:
Prioritization of needs

Current Status: 
TPPPA has agreed to an arrangement with APP handling the expenses and receives the profits. The event would be a "Pre-Con" event on the day before Level Up - Risk Assessment training. 3 Hours priced at $225/attendee. This would boost the room block, attendance, and possibly sponsorship. 

Next Steps:
Get approvals. Events approved. 
Finance to approve the small AV cost. 

Ashley McHugh (KeyBank) named as Vice-Chairperson.

This newish committee continues to build upon its initial launch and has started its second project. 
They reduced the number of meetings down to 'every 3 weeks' to focus efforts on outside work. 

Major Projects:

Create a drip campaign for new members. This is a series of emails that are automatically sent out via Constant Contact using Novi rules.  This is an older doormat project that was picked up. 
The goal is to increase awareness, engagement, and purchases by new members. 

Updates:
Diane Driscoll has been selected to be the Chairperson role of this committee. 
There has been a small uptick in sales with Elavon now using the "Intro to Payments" course as a requirement for new hires. 

Live - 4 courses

• Introduction to Payments
• Essentials to Transaction Laundering
• Essentials to ACH
• Essentials to Cryptocurrency

Development - 2 courses
These need to be built into M@Cademy, identified gaps, and tested.

• Retail to Wholesale Journey
  
• Essentials to Chargebacks

Draft - 3 courses

These currently have sub-project writing teams drafting them. 

• Essentials to Underwriting
  Needs: Volunteers to review

• Annual Audits/Periodic Reviews
  Needs: The team is actively working on writing on first draft.

• Authorization Codes
  Needs: Currently has one writer and the project is stalled.

• Intro to Payment Risk
  Needs: This was the first group project and the first draft is a mess. Diane is reviewing with fresh eyes now to determine next steps.

• Intro to Compliance
  Needs: Available volunteers to write

• KYC & Reading Financial Documents
  Needs: Work will start after UW

They held a Members Benefit webinar in April.

Major Projects:
None

Regionals Roadshows:
West - Agreement in place with SecurityMetrics to host the event in Orem, UT on August 20th. 
Half of the agenda is tentatively set. 

Midwest - Tentative agreement to have Visa host the event in Austin. The date should be known soon.

East - Tentative agreement to have Mastercard host the event in Atlanta. Date TBD.

Level Up
Level Up preliminary planning has started with a list of changes developed from the survey and focus groups. 

Alerts - Currently, there is only one volunteer and one staff member releasing Alerts. Training is pending to increase with 4 additional volunteers. 

Vetting New Orgs - A new process is in place to reduce the turnaround time of vetting new members.

Processing New Members - Training is planned to increase the number of people who process new members from one staff and one volunteer. 

Major Projects:
See Above.

Jennifer Maddux has been selected to take (back over) the Chairperson role of this committee. 

The program committee has turned its attention to Regionals and the Monthly Webinar Series. 

West Regional - 5 of 6 sessions tentatively picked. 
Midwest Regional - 3 of 6 sessions tentatively picked. 
East Regional - 2 of 6 sessions tentatively picked.  

Monthly Webinar Series - 
Openings in Aug, Sept, Nov

Major Projects:

Sponsorship Review Project - Create a two-tier system of agenda building with a blind review scoring system for outside submissions that can be staffed with volunteers via Asana that doesn't require attendance at every meeting. The project is done and ready for deployment. 

Major Projects:

Sponsorship Review Project - A new project has been launched to review all aspects of Sponsorships including

• renaming the tiers - done,
• attendee lists
• pricing levels - done 
• overall sponsorship projections - done.
• reviewing yearly sponsorships
• "Demo Days" - decided against

Election interviews are ongoing. A slate is expected to be ready for a Board review and vote in April '24.

Work is being done to transition and fill in gaps from Mark's departure. 
Angela Ross and Kevin have taken over the Cash Flow Report previously done by Mark.

No update. See Major Initiatives section. 

Bank SIG

The current Chair had to step down. A new one is being sought.

Fraud SIG (Steering Committee)

The completed their first project - "7 Things to Know About Money Mules"
An expected Board vote will occur in April  '24 to make them official. 

Government Relations SIG

Working on updating their charter to include succession planning and membership qualifications.