Monthly Board APPdate - June 2025

Project Lead:
Lance Rich (B-Dir)

Overview & Scope: 
Acquire 50 new members via direct contacts in FY 2024/25.
Create a new procedure to hand off to a permanent committee.
Targets will be determined by the Task Force with the Board-approved Mission Statement as a guide. 

Board Involvement:
Board Task Force 

RACI:

Responsible: Membership
Accountable: Membership
Consult: Staff 
Inform: Finance, Engagement

Major Roadblock:
Low number of volunteers. 

Current Status: 

4/22 - 44 new paying members have joined this FY. Some from Task Force efforts - some organically. 

Project Lead: 
Angela Ross (B-Director)

Members: Lance, Tim, Kevin, Dom, & Jeanette (Aliki shadowing)

Overview & Scope: 
Research and present back to the board regarding potential industry partnerships

Board Involvement:
Task Force 

RACI:

Responsible: Task Force
Accountable: Board
Consult: President, CSO
Inform: Board 

Major Roadblock: n/a

Current Status: 
An update is expected to Board in July. 

Project Lead: 

Brian Reddoch (S - CSO)

Overview & Scope: 

Research and present back to the board regarding potential industry partnerships

Board Involvement:
Task Force 

RACI:

Responsible: Staff
Accountable: Board
Consult: Governance, Finance
Inform: Board 

Major Roadblock: n/a

Current Status: 
An update is expected to Board in June.

6/15: The Committee is working on a new campaign project focused on highlighting the value of the Fraud Alerts System to coincide with the new membership dues. 

Major Projects:

Create a drip campaign for new members. This is a series of emails that are automatically sent out via Constant Contact using Novi rules.  This is an older doormat project that was picked up. 
The goal is to increase awareness, engagement, and purchases by new members. 

This is currently with Staff to develop and paused at the moment. 

Monthly Webinar Series - 
Openings in January

Regionals 
East - Agenda is locked
Midwest - 4 of 6 sessions are set
West - 5 of 6 sessions are set

Level Up 25 
The committee has an open call.  A couple of sessions have been tentatively picked so far

Major Projects:

"Ask a Payment Pro"
Proposed series of 30-minute sessions built around a very specific topic. Each session will include a Solution Provider, a Bank, and an ISO/MSP. 

6 Sessions have been scheduled and will start on August 21st. 

Updates are suspended while IMC and Committee build out a plan for next steps following the Board vote to suspend the project. 

Please help - nominate your outstanding volunteers for the Volunteer Spotlight.

Major Projects:

Coffee Connect
The first session had to be capped to keep the attendance from being too large. The 30-minute discussion went so well, the attendees asked to have another one that was an hour long. This is a potential SIG. 

Regionals

All three dates and cities have been finalized. The logistical details are being finalized. 
Atlanta - Aug 25/26
Austin - Sept 30
Mountain View - Oct 14

Level Up 26

Upcoming activity: 
Pre-Conference Events to be decided.
Contracts with mobile app and badge services. 

Level Up 27 & 28
Contracts are signed with the hotel.

'Grandparent' Levels
They are working on a plan to create 'grandparent' and 'parent ' organizations to solve the challenge with merging members.  

Member Types 
Brian updated the various member types to reflect the Board vote on new dues levels. 

Major Projects:

none.

Level Up: Sales have begun 

~ $50k has been committed to (contracts pending) and contracts have started to be sent. 

Regionals is sold out. 

The annual budget is ready for a Board vote. 

Completed work to fill leadership position post-election. 

Major Projects:

PPM Review & Update:

Sections 1-5 are complete. 
Updates to various areas is complete and ready for Board review and vote.  

Now that the new vendor has been identified, the next steps will be to create a plan for the next phase.

Major Projects:

LMS RFP

The RFP for the new learning management software (LMS) is complete. 

 This committee has completed it annual process. All candidates not selected have had follow-up conversations with Aliki on ways they can contribute. 

Bank SIG

6/15: Just had a successful Visa guest speaker.

Fraud SIG 

6/15: Draft is finished on a new "7 Things to Know About..." paper on EBT Fraud. Expected to be published by the end of the month. 

Government Relations SIG

6/15: Recent newsletter on Surcharging had a 1/3rd higher average open rate than other publications. Ellen hosted a webinar to support. There are planned panels for the East and Midwest Regional. And, a SIG webinar in October.