Job Posting: Risk Manager: Tranzpay

Full-time & Remote

Company Description

Tranzpay is a leading online payment platform that specializes in processing both inbound and outbound payments for businesses of all sizes. We provide secure, efficient, and innovative payment solutions that help our clients manage their financial transactions with confidence. Our technology-driven approach combines robust fraud prevention, regulatory compliance, and exceptional customer service to deliver a seamless payment experience.

As we continue to expand our services and strengthen our risk management capabilities, we are committed to maintaining the highest standards of security, compliance, and operational excellence in the payments industry.

Job Description

Join Tranzpay as Risk Manager to lead our comprehensive risk and fraud prevention initiatives while ensuring our payment platform meets the highest standards of compliance and security. In this critical role, you will be responsible for all risk monitoring and functions within the company, developing and executing comprehensive risk management strategies that protect our business, our clients, and the integrity of our payment processing operations.

Reporting to the CEO, you will oversee all aspects of the risk and fraud function with a strong emphasis on regulatory compliance and operational excellence. Your key responsibilities include:

Risk & Fraud Management:

·         Monitor and analyze fraud trends across inbound and outbound payment channels and implement proactive mitigation strategies

·         Oversee comprehensive chargeback monitoring programs and dispute management processes

·         Monitor and maintain ACH return ratios within acceptable thresholds and industry standards

·         Develop and maintain KPIs for team productivity, fraud detection rates, chargeback ratios, and loss trend evaluation

·         Provide expert guidance on transaction monitoring tools and develop sophisticated rule sets for real-time fraud detection

·         Evaluate merchant and customer business models to identify risks and accurately assess exposure thresholds

·         Identify and implement vendor solutions to enhance monitoring processes and data analysis across payment channels

·         Interface with data engineers to implement applicable risk controls and reduce fraud attempts

·         Build and maintain reserve calculations for various payment products including direct debit and ACH transactions

·         Prepare comprehensive risk reports for executive leadership and key stakeholders

Compliance & Regulatory Oversight:

·         Lead compliance efforts for SOC 2 Type 2, PCI DSS, AML/BSA, and other relevant regulatory requirements

·         Ensure NACHA compliance across all ACH operations and maintain current knowledge of rule changes

·         Maintain Card Brand compliance (Visa, Mastercard, etc.) and manage all card network requirements

·         Participate in and lead ACH audits, ensuring readiness and successful outcomes

·         Serve as the primary liaison with compliance teams to ensure all risk activities align with regulatory obligations

·         Develop and maintain policies and procedures that ensure adherence to industry standards and regulations

·         Conduct regular compliance audits and assessments to identify and remediate gaps

·         Stay current with evolving regulatory requirements in the payments industry and implement necessary changes

·         Manage relationships with regulatory bodies, card networks, NACHA, and external auditors

·         Ideally serve in or support a Money Laundering Reporting Officer (MLRO) capacity

Operations & Strategy:

·         Work closely with Credit Operations teams to address fraud loss trends related to merchant onboarding activities

·         Develop and provide guidance on recovery processes and third-party outsourcing strategies

·         Conduct monthly forecasting for fee-related, chargeback, and ACH return losses

·         Maintain comprehensive department reporting, periodic reviews, systems, and records for merchant profile evaluation

·         Collaborate with Product teams as a subject matter expert on risk-related projects

·         Interface with cross-functional teams on merchant issues and risk mitigation strategies

·         Lead the development and maintenance of all risk monitoring functions and processes

·         Perform other related duties as assigned by management

Qualifications

We are looking for a seasoned risk management professional with expertise in payment processing, fraud prevention, and regulatory compliance. The ideal candidate will be both strategic and tactical, capable of building and leading high-performing teams while maintaining hands-on involvement in critical risk decisions.

Required Qualifications:

·         Bachelor's degree in Finance, Business, Risk Management, or related field required; 

·         3+ years of operational risk experience in the payment processing or fintech industry, with specific experience in both inbound and outbound payment channels

·         Proven experience with risk and fraud monitoring in online payment environments

·         Demonstrated expertise in chargeback monitoring, management, and dispute resolution

·         Strong knowledge of ACH operations, return ratio management, and NACHA compliance requirements

·         Experience with Card Brand compliance (Visa, Mastercard) and card network regulations

·         Experience participating in and leading ACH audits

·         5+ years of leadership and people management experience, including managing remote and distributed teams

·         Comprehensive knowledge of AML/BSA regulations and their application in payment processing

·         Experience developing and implementing risk policies, procedures, and control frameworks

·         Advanced technical experience in evaluating and mapping payment processing flows

·         Demonstrated ability to work effectively with regulatory bodies, card networks, and external auditors

·         Excellent analytical skills with the ability to interpret complex data and identify trends

·         Outstanding written and oral communication skills, with the ability to present complex risk concepts to various stakeholders

·         Advanced proficiency with Office and BI products (Excel, Power BI, Tableau, SQL, etc.)

·         Strong organizational, problem-solving, and analytical capabilities

·         Proven ability to multi-task and manage competing priorities in a fast-paced environment

Preferred Qualifications:

·         Money Laundering Reporting Officer (MLRO) certification or experience

·         CAMS (Certified Anti-Money Launancing Specialist) or CFE (Certified Fraud Examiner) certification

·         AAP (Accredited ACH Professional) or similar NACHA certification

·         Experience interpreting financial statements and conducting financial risk assessments

·         Experience with machine learning or AI-based fraud detection systems

·         Previous experience managing all risk functions for a payment processor or fintech company

What We Offer

At Tranzpay, we are committed to creating an environment where our team members can thrive both professionally and personally. We offer competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact in the rapidly evolving payments industry.

Apply with resume at jobs@tranzpay.io