Navigating the Payment Industry Alphabet - Q is for "Quality Data"

Posted By: Julie Schwartz APP Dispatch, APP Monitor,

Q is for Quality (Data)!

In the payments industry, Data Quality is more than a technical concern; it’s a compliance and risk imperative. High-quality data ensures accurate reporting, effective fraud prevention, and reliable decision-making across the entire payment ecosystem.

I think of the phrase "garbage in, garbage out". All the payment networks have some form of a data quality program, and many processors spend a good amount of time and resources either cleaning up data or ensuring data is captured correctly at the onset.

So, what defines quality data?
* Accuracy: Transaction details must be correct and wrong MCC codes or merchant names can trigger compliance issues.
* Completeness: Missing fields (like cardholder info or authorization codes) can lead to failed settlements or disputes.
* Consistency: Data should align across systems as discrepancies between processor and Acquirer records create risk.
* Timeliness: Delayed or outdated data impacts fraud detection and regulatory reporting.
* Integrity: Data must remain secure and unaltered during transmission and storage.

From a compliance standpoint, poor data quality can result in:
* Incorrect risk scoring
* Misclassification of merchants
* Regulatory reporting errors
* Increased fraud exposure

🔍 Key takeaway: In payments, data quality isn’t optional; it is the foundation for compliance, risk management, and operational success. The better the data, the stronger the ecosystem.